CD Projekt Red on Monday apologized to players who were disappointed with the results of the highly awaited game Cyberpunk 2077 and provided refunds to people who did not want to wait for the game developer to make a patch.
“First of all, we would also like to start by apologizing to you for not showing the game on base last-gen consoles before it premiered and in turn, not requiring you to make more informed decisions about your purchase,” said CD Projekt Red in a statement posted on its website and Twitter. “We should have paid closer attention to making it play better on PlayStation 4 and Xbox One.”
Cyberpunk 2077 released earlier this month after years of excitement, offering a complex game with a massive open world to be explored in Night City. While players quickly started reporting bugs and other issues, particularly on the PS4 and Xbox One platforms, the game has broken records.
CD Projekt Red on Monday said the first round of improvements to fix bugs, crashes, and other problems has been already published, with more arriving in the next 7 days. The company also said that it plans to release two major updates, one in January and one in February, to “fix the most notable problems gamers are experiencing on last-gen consoles.”
For people who don’t want to wait for patches and upgrades, CD Projekt Red is offering a $60 game reimbursement. People who have purchased digital copies can use the PlayStation or Xbox Store Refund form said CD Projekt Red. For physical copies, people can try to get a refund from the store where they purchased the game or if that doesn’t work directly reach the Project Red CD. CD Project Red also said that they will introduce a solution to the lighting problem.